Refund Policy
Last Updated: June 2026
Digital Products
Because BalKatha provides immediate access to digital content after purchase, refunds are generally not available once access has been granted.
Duplicate Payments
If a user is charged more than once for the same purchase, the duplicate amount will be refunded after verification.
Technical Issues
If a payment is successful but access is not granted, please contact support. Verified access issues will be resolved promptly.
Physical Reward Issues
If a reward arrives damaged or incorrect, contact support within 7 days of delivery.
Contact
balkatha.online@gmail.com